Woking, Surrey
GU22 7QW
01483 728291
email: info@inchkey.com
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Inchkey Privacy Statement and Confidentiality

This privacy policy governs the manner in which Inchkey uses, maintains and discloses information collected from clients using website www.inchkey.com This privacy policy applies to the site and all products and services offered by Inchkey online, by telephone or within Inchkey’s private practice.

Personal identification information

Inchkey may collect personal identification information from clients in a variety of ways including, but not limited to, filling in online forms, completing consultation documents, voice messages and note taking during telephone calls and therapy sessions. Inchkey will collect personal identification information from clients only if they voluntarily submit such information to Inchkey. Clients can always refuse to supply personal identification information, though this may prevent them from fully benefitting from Inchkey’s services.

What information I collect

Inchkey collect names, addresses, telephone numbers, email addresses, ages (including date of birth) and current GP details. Any other information collected is considered confidential, including note taking, and is stored away from any identification details.

Web browser cookies

www.inchkey.com does not use ‘cookies’ to collect information.

How I use collected information

Inchkey may collect and use clients’ personal information for the following purposes: As a means of following up enquiries, to personalise the client experience and improve my site. Inchkey may also use feedback provided to improve Inchkey products and services and to manage Inchkey’s advertising and promotional effectiveness. Inchkey may use email addresses or telephone numbers to respond to enquiries, questions and/or other requests.

How I protect your information

Inchkey protects personal information with appropriate security safeguards in line with GDPR. This includes physical, administrative and electronic security measures.

Sharing your personal information and confidentiality

Personal information will not be used or disclosed other than for purposes for which it is collected, except with the consent of the individual or as required by law. Inchkey has a duty to break confidentiality if there is the risk of harm to self and/or to others. Inchkey will only retain personal information as long as necessary for the fulfillment of these purposes. Inchkey does not trade information to third parties in any way whatsoever.

Everything said within the context of therapy is considered confidential. Inchkey attends clinical supervision and clients can be discussed there, but will only be known either by initials or first name. This is to ensure that the client receives the best quality of Coaching and Psychotherapy.

Third party websites

Clients may find content on Inchkey’s website that link to the sites of other third parties. Inchkey does not control these sites which have a link to Inchkey. Inchkey is not responsible for how they collect, store or use information.

Changes to this privacy policy

Inchkey has the right to update this privacy policy at any time. If Inchkey does, Inchkey will revise the date at the bottom of this section. Inchkey encourages all clients to check this document for any changes, to stay informed about how Inchkey is helping to protect the personal information Inchkey collects. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By filling in online forms, completing consultation documents, leaving voice messages or attending Inchkey therapy sessions (online, by telephone or Inchkey private practice) or completing any forms, you signify your acceptance of this policy. Your continued use of the site or Inchkey products and services following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting me

If you have any questions about this privacy policy you may contact Inchkey by email or by telephone.

Email: mibeare@inchkey.com   Tel: +44 (0) 1483728291